In
recent years the dominant metaphor for pervasive location-based services
has been a commercial one which posits people merely as consumers of pre-authored
content chosen and served to them by network providers. Such services
are typified by the prevalence of mobile tourist guides, listings services
and restaurant guides – all of which have their uses, but essentially
do little more than make pre-existing services of print and broadcast
media available via wireless devices.
Real city
life is richer and more complex than this, relying as much on social networks,
personal experiences and chance interactions and connections. We believe
that pervasive wireless/mobile platforms should attempt to reflect this
richness and complexity, rather than re-purposing solutions designed for
a different age. The peer to peer and multiple points of connections offered
by internet-based networks present wholly new ways of inhabiting the city
and communicating with the people around us in everday situations.
Urban Tapestries
aims to privilege the experience of the individual over typical location-based
services which control and author the user experience. Our model
makes authorship and access to content the central relationship, enabling
people to act as co-creators of the information embedded within the wireless
and mobile environment, not merely as consumers of pre-authored content.
The Urban
Tapestries model relies fundamentally on communities, not on service or
network providers. It is intended to be a pervasive rather than ubiquitous
service, rooted in locale and community. A local Urban Tapestry could
be as small as a street, or as big as a district. It proposes that the
kinds of information about the city that we need on an everyday basis
are far more likely to come from our neighbours and colleagues than from
large corporations or the media.
What
Might Authoring Entail?
As part of the research into Urban Tapestries, we are working with potential
users to try to imagine as many different uses for the model of public
authoring as possible. Since the city is often described as canvas for
its inhabitants to express themselves on and through, we are trying to
devise a model that does not limit the creativity of its users. Some of
the ideas we have generated so far for what authoring might be are:
- for local
people (or former residents) to embed local history and memories of
places in the places associated with them
- for local
history archives to site their material in the places associated with
it
- for schools
to build up layers of local information gleaned from oral history projects,
environmental studies etc
- for local
people to create instant, geograpically-specific campaigns around local
issues such as urban regeneration, housing or redevelopment
- for artists
to create electronic artworks that are spatial and/or temporal
- for writers
to create distributed narratives structured around place
- for games
to be played through the city, such as electronic treasure hunts
- for friends
to create pathways and gathering points for each other
- for people
to create their own family histories, tracing places they've lived,
where parents or ancestors met and married etc
- for people
to share or swap resources within the community
- for lovers
to map the spaces and routes of their relationship
Experiencing
the City in New Ways
Western culture privileges the visual over other sensory perceptions,
especially when it comes to information. But there are many ways to experience
the world, and digital technologies offer a palette of possibilities for
challenging the dominance of visual communication. One of the ways we
are interested in exploring the recording and communication of experience
is sound. Sound is indelibly linked to memory – often acting as
a powerful trigger for recall.
One of the
ideas we are exploring for Urban Tapestries is a facility to create 'sound
maps' – audio clips of the sound environment recorded and edited
together, a unique recording of a personal journey or experience. The
sound maps would contain embedded links to geographic content on the Urban
Tapestries system – something the users can share later with friends.
Urban Tapestries thus affords its users a novel way of authoring their
own experience of inhabiting the cityspace and communicating it to others
via an album of memories structured around sound.
Profiles,
Filters & Preferences
As the number of threads and associated pockets of content grows, it will
become necessary to filter in and out the kinds of information people
will wish to access through the system, as well as their authoring status.
Proboscis is researching methods of creating personal profiles and the
kinds of filtering technologies that would be necessary to navigate through
a system well populated with content. We are imagining a series of techniques:
from creating profiles that can be saved and exchanged between people,
to inclusion and exclusion filters enabling people to only access specific
content (by genre, date, author etc) or to block other types of content.
We are also imagining ratings systems that can enable reputation systems
to form between people who use and author to a local Urban Tapestry. We
believe that such reputation systems could have significant value for
different people within a community – for those who act as hubs
of information and activity, as well as for those who need access to such
information and places to interact.
Filters and
preferences will need to be simple to change – reflecting the moods
of the person as they move through the city. Since Urban Tapestries is
primarily about everyday life, these 'mood filters' will need to be configurable
on the fly – enabling a simple switch between moments when one is
feeling expansive and inquisitive, to moments when one does not want to
be bothered by external stimuli.
The
Dark Side of Public Authoring
In addition to the benefits to be gained from open systems and public
authoring, we are exploring the potential social hazards and costs that
might arise from the emergence of new forms of communication. Just as
with printing and telephones, any public form of social engagement is
subject to abuse – from hate speech and entrapment to confidence
tricks. Existing social and legal frameworks are well-equipped to deal
with such problems without resorting to prior censorship – something
that a democractic society needs to avoid at all costs. Our vision for
public authoring acknowledges the potential dangers inherent in any self-regulated
system, but we believe that the most appropriate form of regulation must
come from an engagement with wider social and cultural forces than through
a police action. Encouraging responsible use of public authoring systems
by its users will not deny the possibility of abuse, but may deter malicious
uses. Other means include requiring users to register on a central database
(though keeping them anonymous from each other) and therefore warning
that posting of illegal or unlawful material will be easily traced directly
back to them by law enforcement agencies (such as all providers of telecommunications
systems in the UK are currently required to do by law).
Social
Knowledge
Traditionally knowledge is viewed as the preserve of
experts – locked up in books and universities, created by and defined
as the property of individuals or entities. Changes in value systems and
perception of what constitutes knowledge have broadened and extended our
understandings of what knowledge can be, where it resides and how it is
created. Increasingly we are coming to value the kinds of knowledge bound
up in the practice of everyday life, what we are typifying as 'social
knowledge'.
Urban Tapestries
is designed to allow its users to embed social knowledge into the fabric
of the city via wireless and mobile networks, using a variety of geographic
information systems to link memories, stories, histories, images, sounds
and movies to specific places.
Social knowledge
can be interpreted as encompassing both ideas and memories as well as
behaviours. It is a term that attempts to indicate the broad variety of
human activities, concepts and ways of being social: from how we interact
with shopkeepers and follow routines of travelling through the city, to
how we take part (or not) in communal activities. It could be described
as the hidden or obscured resources and assets of a locale or of a community
– created between and around people as they go about their daily
life.
The Urban
Tapestries model is intended to be accretive and organic rather than static,
mimicking the ways in which knowledge is built up in communities and in
society in general, a real-time micro-cosm of how our cities grow, thrive
and die. It is intended to grow with time, at a pace set by its users,
and to function as both a layering and excavation of the richness of experience
and knowledge accumulated by its users.
Social
Knowledge & Social Capital
As we come to define more and more clearly what constitutes social knowledge,
so we are able to articulate its value; to make concrete what can often
appear ephemeral, or intangible. Social knowledge can be understood as
a form of social capital – something that has intrinsic value within
a context of locality and community, if not a clear relation to monetary
value. The more deeply embedded within a context such knowledge is, the
harder it is to gauge its value – what systems like Urban Tapestries
offer is a means to expose this knowledge and the social networks that
support it, widening access and understanding of crucial resources.
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